Prométhée : personnel management in a multicultural entreprise. Elena KARJALAINEN. Paris : CCMP, 2009.
Currently the Prométhée Company is one of the main global providers of news, financial information and technical solutions, to the media, to financial institutions, to companies and to private individuals. It employs a multicultural staff of more than 15,000 people spread out over a hundred or so countries and comprising 123 nationalities. This case study provides an example of managing multicultural personnel in teams, and shows how it is possible, firstly, to successfully put people from different cultures together in the same enterprise culture, then to get them to cooperate, and finally to maximise the performance of these multicultural employees. The case study illustrates how the human resources managers were able to adapt human resources policy and practices to the management of multicultural personnel.
- Present an example that shows the link between strategy and multicultural human resource management.
- Analyse the management of different types of teams, as well as looking at management approaches that vary according to the personality of the individual managers.
- Highlight the management practices of multicultural human resources: recruitment, training and coaching, hands-on management, as well as the management of conflicts by mediation.
For managers who work in an international environment, this case study could be used in workshops to illustrate the management of multicultural teams or enterprise culture. Other users of the case study could include working professionals taking higher degrees. Not only does the case study offer an example of multicultural personnel management, but it also provides an introduction to a number of authors in the sociology of work literature (Crozier and Friedberg 1974, Sainsaulieu 1975) as well as two economic theories (convention theory, Boltanski and Thevenot 1991 & 2006; translation theory, Callon 1986 and Latour 1987). Thus, the case study provides a structure that allows professionals to analyse the management of multicultural teams, but it also provides a theoretical underpinning, which may lead to deeper reflection.
French Version also available : H0503 - Human Resource Case Best- Seller - CCMP - 2008
Temps d'utilisation : de 4 à 6 heures